Frequently Asked Questions

Everything you need to know about your Sprints INC performance gear.

What is the standard shipping time for orders?

We offer standard shipping which typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for those needing their gear sooner.

How do I return or exchange an item?

We offer a 30-day hassle-free return policy. Items must be in original, unworn condition with tags attached. Simply visit our Returns Portal to start your request.

Are your running shoes and apparel true to size?

Yes, most of our products are designed to be true to size. We recommend checking the specific size guide on each product page for detailed measurements and fit recommendations.

What payment methods do you accept?

Sprints INC accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.

How should I care for my high-performance compression gear?

To maintain elasticity and moisture-wicking properties, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid using fabric softeners or bleach.